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Cocoon - Frequently Asked Questions

Cocoon FAQs

What is the maximum height of the seat and food tray?
The seat can be raised up to 26 inches and the tray up to 32 inches from the floor. The tray is conveniently designed for the standard kitchen counter height of 36 inches.

What is the maximum height of the tray table?
32 inches or 76cm 

How much space does the high chair take up? Is it easy to store?
When opened, the high chair occupies a space measuring 32 inches by 20 inches on the floor. It stores neatly and compactly because the frame of the chair folds inwards and can be brought down to its lowest height.

Up to what age can my child use the high chair?
We recommend up to 3-years-old.

Is there a recommended weight that the seat can handle?
The maximum weight for the Cocoon high chair is 44 lbs or 20Kg.

How secure are the straps?
Your baby’s safety is guaranteed with an adjustable, 5-point harness to make sure it’s comfortable and well-fastened.

Is the seat pad soft enough for an infant? Is there an alternative?
The seat pad or EVA pad’s firm surface makes it easy to wipe clean. However, we understand your baby may need extra cushioning. We have recently introduced a plush seat liner that is softer and more comfortable for infants. You can buy it here

Can I buy a new tray or spare parts if needed?
Yes! We have replacements available for both. Click here to know more.

What is the warranty period?
We offer a 180-day warranty period for manufacturing defects and workmanship issues.

Can I be assured that this is safe for my child to use?
You have our word! Safety is our first priority, just like yours. All our products are free of BPA, phthalates, lead and heavy metals. They meet and exceed EN and ESTN standards.